Boxes and packing materials for a house move

Frequently Asked Questions

Honest answers to the questions we're asked most — so you can plan your move with confidence.

General Questions

Booking & Planning

How much does a removal cost?

Most West Midlands house removals fall between £350 and £1,200. The final price depends on the size of your property, how much furniture you have, the distance and the date. We give a free, fixed quote — no call-out fee, no obligation.

How do I get a quote?

Call us on 0121 679 2511 or complete the quick form on our quote page. We'll ask about your property, postcode and a rough idea of your belongings, then confirm a fixed price — usually the same day.

How far in advance should I book?

Ideally 2–4 weeks, especially for weekends and month-end dates, which fill up fast. For urgent moves, call us anyway — we regularly fit in small moves with only a few days' notice.

Do you work weekends and evenings?

Yes. We're open Saturday 8am–4pm and can arrange evening moves for office relocations or tight completions. Weekend slots are popular, so book early.

Which areas do you cover?

We're based in Birmingham and cover the whole West Midlands — including Wolverhampton, Walsall, Dudley, Solihull, Coventry and 20 more towns and cities. We also handle long-distance moves anywhere in the UK.

How much notice do I need for a man and van?

Usually 2–7 days is plenty for a man-and-van job, but we've booked same-day moves when availability allows. Give us a call and we'll do our best.

On the Day

Insurance, Packing & Safety

Are you insured?

Yes. We carry up to £10m goods-in-transit insurance and public liability cover as standard. We also work to BAR (British Association of Removers) good practice guidelines.

Do you provide packing materials?

Yes. Boxes, tape, bubble wrap, tissue paper, wardrobe boxes and heavy-duty blankets are all available. See our packing services page for options.

Do you pack fragile items?

Yes. Our team is trained to wrap and pack glassware, china, electronics and artwork using the right materials and plenty of padding.

Will you dismantle and reassemble furniture?

Absolutely — beds, wardrobes, sofas and flat-pack items are dismantled safely, moved and rebuilt at your new home. See furniture dismantling.

Can you move a piano or large items?

Yes, we specialise in piano removals and awkward items. Tell us what you're moving and we'll bring the right equipment.

What should I do with my plants and fridge?

Defrost the fridge 24 hours before the move. Plants need a little water and careful positioning — we'll place them so they travel safely.

Do you offer storage if my dates change?

Yes. If there's a gap between leaving your old home and moving into the new one, our secure storage units can bridge it.

Still Got a Question?

Call, email or send us a message — a real person will answer, usually within the hour.